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About Us

Return and Exchange Policy
  • No cancellation is allowed once the order is placed.
  • Unless otherwise specified, no return or exchange of merchandise shall be accepted.
  • Defects in products / incorrect products shall be raised within 7 days of delivery.
  • Claims for defects in products / incorrect products delivered shall be lodged by email to enclosing photos showing the alleged defects / incorrect products.
  • Claims for defects in products / incorrect products delivered will not be accepted if the product is used and / or the product and packing is otherwise not in its original state.
  • PaperMoments shall not be responsible for any damage or loss caused by delivery.
  • Customers shall be entitled to the re-delivery of the ordered goods upon the return of defective / incorrect items if so required by PaperMoments.
  • Customers shall have the right to elect for refund if the item is out of stock.
  • PaperMoments reserves the right of final decision to claims.
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